For a lot of gamers, a poor connection or unreliable services can be one of the biggest deal-breakers. But which games, franchises and services are disrupted the most?
You can view the research in full here: https://www.mazumamobile.com/blog/gaming/game-reliability/
The top 10 most disrupted video games are:
| Rank | Game / Franchise | Total Outages | Average Outages per Month |
| 1 | Call of Duty | 203 | 18.45 |
| 2 | League of Legends | 90 | 8.18 |
| 3 | Fifa | 83 | 7.55 |
| 4 | GTA V | 82 | 7.45 |
| 5 | Counter Strike | 80 | 7.27 |
| 6 | Rainbow Six Siege | 78 | 7.09 |
| 7 | Fortnite | 78 | 7.09 |
| 8 | Roblox | 75 | 6.82 |
| 9 | Destiny | 56 | 5.09 |
| 10 | Escape from Tarkov | 54 | 4.91 |
Of the games that reported the most frequent problems, the Call of Duty franchise finishes significantly further ahead than the next closest, League of Legends.
Both franchises are well-known for their intense gameplay and rage-inducing moments with other players and so are very dependent on a reliable connection to the servers.
The top 5 most disrupted gaming services are:
| Rank | Game Service | Total Outages | Average Outages per Month |
| 1 | Steam | 158 | 14.36 |
| 2 | Discord | 120 | 10.91 |
| 3 | Xbox Live | 114 | 10.36 |
| 4 | PlayStation Network | 102 | 9.27 |
| 5 | EA | 100 | 9.09 |
Perhaps surprising to some, the services suffering from the most outages are the ones gamers rely on the most commonly, including Steam, Xbox Live and PlayStation Network, with the Xbox Live coming out as more likely to experience outages than its rival PlayStation.
You can view how many outages each game and gaming service experience per month by reading the full research here.
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